Colorado
Springs
Colorado Springs In-Home Care Provider
Total Care Connections specializes in providing in-home care services to seniors and disabled adults in the greater Colorado Springs area. We also offer a comprehensive list of complimentary and additional services to assist those in need.
Free Consultation 24/7
Our Colorado Springs team has been collectively serving the community in providing over 3 million hours of service to seniors for over 15 years. Since 2021, Total Care Connections has acquired 2 family-owned agencies, Heartfelt Care at Home & Beo Personal Care, and together, the company is now the largest family owned provider of home care services in Colorado. Providing a truly World Class Home Care Experience for each and every one of our clients, as well as to our employees, is our top priority.
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Colorado's Long Term Care Medicaid In Home Support Services (IHSS) & Home and Community Based Services (HCBS) programs
At Total Care Connections, our nurse-led care team provides families in the Colorado Springs area with all levels of care, from companionship to hands on personal care, up to 24 hours a day.
We help you maintain your independence by assisting you with hands-on care as needed to include bathing, toileting, and all personal hygiene.
From menu planning to cooking your favorite dishes, our caregivers are ready to meet your dietary needs.
Transportation Services
Our team is fully insured and trained to safely provide transportation to and from doctor’s appointments, grocery shopping, and other errands and outings.
Companionship
We help you maintain your independence by assisting you with hands-on care as needed to include bathing, toileting, and all personal hygiene.
Rehabilitation Assistance
From menu planning to cooking your favorite dishes, our caregivers are ready to meet your dietary needs.
Medication Reminders
Our team is fully insured and trained to safely provide transportation to and from doctor’s appointments, grocery shopping, and other errands and outings.
Whether it’s assisting your loved one opening the mail, putting together shopping lists, coordinating with outside vendors for home repairs, our team is ready to help with anything that comes up to ensure your loved one is safe and sound at home.
Our team holds more experience serving local seniors than all other agencies combined. We are here to help guide you with expert advice and connect you to the right solutions, at the right time. Expert guidance is always just a phone call away.
Empowering Families to Provide Exceptional Home Care
One of our key specialties is training and empowering family members to become caregivers for their loved ones, giving them the tools and support to provide excellent care at home. Whether through respite care, personal care, or medical assistance, we’re dedicated to enhancing the quality of life for seniors throughout Colorado Springs and surrounding areas. At Total Care Connections, we believe in treating every client like family, and we remain committed to making a meaningful difference in the lives of those we serve.
Serving Colorado Long Term Care Medicaid Clients
Colorado’s Medicaid In-Home Support Services (IHSS) and Personal Care (PC) programs provide vital support not only for low-income elderly individuals but also for those who are blind, disabled, have a brain injury, or are dealing with mental illness. These programs can help pay for essential care or allow family caregivers to be compensated for their services. In addition, caregivers can receive the same benefits as agency-employed caregivers, including paid leave, health insurance, life insurance, dental and vision insurance, 401k, and more.
HCBS and IHSS: Tailored Support for Your Home Care Needs
Home and Community-Based Services (HCBS) in Colorado provide essential support to individuals with disabilities and the elderly, allowing them to live independently in their own homes or receive community care. These services include a range of options such as personal care, homemaking, respite care, and more, designed to enhance quality of life while promoting autonomy. Once approved for Long Term Care Medicaid, individuals can access either home care or nursing home support as needed.
Whilst in using the IHSS (In-Home Supportive Services) option of Long-Term Medicaid, clients have the power to choose their own attendants and direct their care by controlling hiring, scheduling, managing and supervising the attendants, and ensuring the best possible support for your unique needs.
Within the Colorado Long Term Care Medicaid and IHSS programs, clients have the power to choose their own agency-based attendants and direct their own care. You have control over hiring, scheduling, managing, and supervising your caregivers, ensuring the best possible support for your unique needs.
Who Benefits from IHSS in Colorado?
IHSS is designed for individuals who require medical or personal care to remain independent in their homes. Whether they are managing a chronic illness, or needing assistance with daily living tasks, IHSS ensures that individuals can receive comprehensive care at home.
IHSS Services Include:
Personal Care and Assistance: Help with Activities of Daily Living (ADLs) such as dressing, bathing, and eating
Respite Care: Temporary relief for family caregivers
- Household Services: Meal preparation, laundry, and light housekeeping.
- Other Services: Medication management, accompaniment to doctor’s visits, bowel and bladder care, and protective oversight.
What are the requirements to qualify for IHSS?
To qualify for IHSS, individuals need LTC (Long-Term Care) Medicaid insurance and an eligible waiver for in-home care. We offer a free consultation to guide you through the LTC Medicaid application process or can refer you to an agency that specializes in financial qualification. LTC Medicaid rules have many exceptions, and our partnered agency can help you navigate the process.
The following waivers support IHSS:
- HCBS-EBD (Elderly, Blind, and Disabled)
- HCBS-SCI (Spinal Cord Injury)
- Brain Injury Waiver
- CMHS (Community Mental Health Support)
How do the waivers differ from one another?
HCBS-EBD (Elderly, Blind, and Disabled)
- Must be 18 years or older.
- Individuals aged 18-64 must be blind, have a physical disability, or have an HIV/AIDS diagnosis.
- Those 65 and older must have a significant functional impairment.
- Income must be less than three times the current Federal Supplemental Security Income (SSI) limit per month, or the individual must qualify through the Health First Colorado Buy-In Program for Working Adults with Disabilities.
HCBS-SCI (Spinal Cord Injury)
- Must be 18 years or older
- Must have a diagnosed condition
- Must have been assessed with a significant functional impairment
- This waiver includes services such as acupuncture, chiropractic care, and massage therapy
Brain Injury Waiver
- Must be 16 or older with a brain injury that occurred before age 65.
- Diagnosis must fit specific categories—contact your local Case Management Agency for details.
- Income must be under three times the current Federal SSI limit.
- Countable resources: less than $2,000 if single, $3,000 if married.
- If you don’t meet these limits, you may qualify through the Health First Colorado Buy-In Program for Working Adults with Disabilities.
CMHS (Community Mental Health Support)
- 18 years or older with severe and persistent mental health needs.
- Must need assistance with one or more Activities of Daily Living (ADLs).
- Currently has or, within the past year, had a diagnosable mental, behavioral, or emotional disorder meeting DSM-5 criteria.
- Disorder is episodic, recurrent, or persistent, impacting functional abilities and interfering with major activities.
- Does not include intellectual or developmental disorders, or substance use disorder without a co-occurring severe and persistent mental health condition.
- Financial criteria as mentioned in Brain Injury Waiver
If you don’t currently have a waiver, Total Care Connections can connect you with a representative from The Resource Exchange in Colorado. Our team of experts is experienced in helping clients understand and navigate the waiver application process.
Have questions or need more information? Give us a call today!
719-362-0094
for the
Better Together
Heartfelt Care at Home and Beo Personal Care, two leading home care agencies, have now united under one brand; Total Care Connections, one of the nation’s largest family owned home care providers.
We proudly offer top-tier care under various avenues, including Medicaid, VA, Private Pay, and Long-Term Care Insurance. This strategic collaboration ensures the highest quality of support for families in the southwest.
Katherene Watkins
EXECUTIVE DIRECTOR
“My passion for working in home care comes from both client care and our team. I love helping others, I believe it is an honor and a privilege to go into someone’s home and assist them in coordinating and delivering the care they need to remain safely in their own home for as long as possible. I also take great pride in watching our team members grow and advance in their careers. Nothing makes me happier than watching one of our team members start as a caregiver with us and supporting them through their journey to become something more.”
Elizabeth Dyckman
Human Resources Manager
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Our Colorado Springs Location
1965 Dominion Way, Colorado Springs, Colorado, 80918
Serving: Colorado Springs, Fountain, Security, Peyton, Falcon, Monument, Gleneagle, And Black Forest
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