Ideas to help improve communication with Home Care Services near Oro Valley, AZ
You are concerned about your mother’s well-being and don’t believe that she is able to communicate the things that she needs with home care services in the best way possible. You decide to take it upon yourself to speak to the in-home care provider who has been assigned to work with her.
First, make sure that this is okay with your elderly loved one. Too often we tend to overstep our boundaries because we are overly concerned with the welfare and well-being of those people we care about. You want to make sure that your mother is okay with you speaking on her behalf, whether it is with her doctor or home care services.
Assuming that you have permission to talk to home care services on her behalf, below are some things to think about to help improve communication.
Sit down with the in-home care provider first.
You can either do this in person or over the phone. It is best to have a general conversation with the home care provider so that you can get an understanding about who this person is, their experience, and their assessment of your mother’s health and well-being at this time.
What you may need to communicate to them may be about something they already have experience with and instead of dictating policy or what they should do, you may need to listen to the voice of experience.
Step back if you get upset.
No matter what you are talking about, there may be times when you get upset with the in-home care provider because you don’t think that they are listening to you or because you simply think you know your mother best.
If this happens, it is a good idea to step back and take some time before you respond. Too often we respond when we are upset and that leads to confrontations. The last thing anybody wants is a confrontation, especially when it comes to home care services.
Focus on the best interests for your mother.
Finally, always focus on what is best for your mother. This sounds simple as a concept, but when we allow our ego to get involved, then there is always a risk of placing our own needs or desires ahead of those of the elderly individual.
Communicating with home care services on behalf of your elderly loved one doesn’t have to be a complicated matter, as long as you continually remember that this is about them and not you.
If you or an aging loved one are considering home care services in the home, please contact the caring staff at Total Care Connections (520) 447-4711. We provide quality Home Care & Assisted Living Placement Serving Tucson, Green Valley, Oro Valley, and Surrounding Areas!